Delivery & Shipping Policy

Thank you for shopping at House of Mithra (HOM).

We aim to provide a smooth and reliable shipping experience for all our customers.

1. Order Dispatch

• Standard orders are dispatched within 4–5 business days from order confirmation.

• During festive seasons, special sales, or high-demand periods, the dispatch date mentioned on the respective product page will be final.

• Delivery timelines begin only after the order has been dispatched.

2. Domestic Shipping

• Free shipping is available across India on eligible orders.

• Major cities and metro locations generally receive orders within 7–8 business days after dispatch.

• Remote or limited-service locations may take approximately 10–15 business days after dispatch.

Delivery timelines are estimates and may vary depending on courier serviceability and unforeseen circumstances.

3. Logistics Partners

Orders may be shipped through:

• DTDC

• Blue Dart

• India Post

• Delhivery

• Franch Express

The courier partner will be selected based on delivery location and serviceability.

4. Split Shipments

Certain orders may be dispatched in separate packages to avoid unnecessary delays.

If your order is split, separate tracking details may be provided for each shipment.

5. International Shipping

International orders may be shipped through platforms such as Shoppre or other available logistics partners.

International shipping charges and delivery timelines depend on the destination, package weight, shipping method, and customs clearance.

Any applicable customs duties or import taxes shall be borne by the customer.

6. Tracking & Delivery

Tracking details will be shared once the order is dispatched.

Customers are responsible for providing:

• Correct delivery address

• Valid contact number

• Accurate order details

House of Mithra will not be responsible for delays or return-to-origin shipments caused by incorrect information, unreachable customers, or failed delivery attempts.

7. Delays, Cancellation & Modification

Delivery delays may occasionally occur due to courier issues, weather, holidays, customs, festive demand, or other factors beyond our control.

Once an order is successfully placed, it cannot be cancelled or modified.

Customers are requested to carefully review the product, quantity, address, contact details, and dispatch timeline before completing the purchase.

8. Returns & Refunds

Returns, replacements, and refunds are governed by our separate Returns & Refund Policy available on the website.

Customer Support

For order, shipping, or delivery assistance:

Phone / WhatsApp: +91 96777 34576
Email: hello@houseofmithra.com

House of Mithra reserves the right to update this policy when required.

Thank you for choosing House of Mithra (HOM).